If purchases for Big Fish Casino are made through Apple’s App Store or the Google Play Store, we recommend reaching out to them directly for assistance with updating those payment methods and billing information. This process to update billing information only applies to any payment methods used for purchases made through the Big Fish Games website for Big Fish Casino only. Forgot your password If you forgot your password, follow the steps below to have a new password emailed to you: Visit the Sign In page.
For players who are playing Big Fish Casino through their browser on, here’s some great help articles from our Big Fish Games help center regarding billing or account information through our site: Account Issues and Signing In